
Value Added Tax on Cross-Border Digital Sales in Indonesia
Selling digital products or services to customers in Indonesia can create tax questions for businesses based overseas.

Setting up a representative office in Indonesia can be a strategic move for foreign businesses aiming to explore the Indonesian market without the commitment of a full-scale operation. This guide will walk you through the comprehensive process of rep.
Regulatory Bodies:
Representative offices in Indonesia are now regulated primarily through the OSS (Online Single Submission) system, managed by the Ministry of Investment (formerly BKPM). Other involved authorities include the Ministry of Trade, Ministry of Manpower, and Tax Office (DJP) depending on the office's activities.
Legal Constraints:
Representative offices are not allowed to conduct direct commercial activities such as selling goods or services. Their permitted activities are limited to:
Market research
Liaison and networking
Promotional or brand awareness activities
Compliance:
While they are non-commercial, KPPAs must still comply with legal obligations including:
OSS registration and updates
Tax registration (NPWP) and regular reporting
Manpower reporting (if employing staff)
Renewal of office licenses (if required by sector)
Table of Contents
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